Traxdata will provide a repair or replace same grades with a defect-free product of the same grades. If the product is out of production, the defective product will be replaced with same or similar grades which in event that any defect related to the materials or manufacturing of product is found within the limited warranty period.
Traxdata will provide a free repair service within limited warranty period. The buyer shall pay for the materials and repair if out of the limited warranty period.
The limited warranty period is running from the date of invoice or bill . If Buyer lose the invoice or bill , the warranty period will be running from the date of product delivery order by searching from product series.
Inapplicable Limited Warranty Conditions
Damage caused by natural disasters (floods, fires, etc.), irresistible force (impact, corrosion, etc.), or problems that resulted from abuse and misuse.
The product has been serviced, repaired or modified by personnel who is not authorized by Thermaltake.
Labels have been modified, defaced, removed, or damaged.
Exclusions
This warranty does not cover problems or damage resulting from, but not limited to:
• Wear and tear from normal use
• Any modifications, abuse, accidents, misapplication, or unauthorized repair
• Any improper operations, including any use not in accordance with the supplied product instructions
• Connection to any improper voltage supplies
• Any other cause not related to a product defect in materials or workmanship
Except where prohibited by applicable law, any implied warranty on Traxdata hardware products is expressly disclaimed.
Data Recovery
We recommend you back up all data and remove all confidential, proprietary, and personal information. Traxdata is not responsible for backing up or recovering any data you have lost when using Traxdata storage devices.
When a storage device is returned to us, the first thing we do is perform low-level erasure of media in the device at a secure Traxdata facility. If erasure is not possible, the storage hardware is destroyed. Traxdata employees will NOT check if data recovery is possible.